Hardware Downtime is expensive and damages both your profitability and employee confidence.
Our mission has always been
to ensure best value and maximum systems availability for our customers.
We have built a tiered menu of supply and
support services to meet this commitment.
In order to enhance and extend service levels for our customers Transam are
pleased to announce a partnership with the leading, international support
solutions organisation, ServiceTec.
Our relationship with ServiceTec has allowed us to further develop and
tailor lifetime supply and support solutions to meet our customer's
changing needs and ensure
that they benefit from:
-
Total ownership from initial sale
through to ongoing support.
-
Higher return on systems investment
with maximum uptime and productivity maintained.
-
Single source of support through
Transam leading to quick problem resolution.
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No unexpected costs.
-
Resident site and helpdesk service
levels beyond hardware maintenance.
Through our partnership with ServiceTec
we are now able to offer industry-leading supply and support solution
agreements, ranging from next business day, 9 to 5 through to 4 hour
on-site fix on a 24 hour, 365-day nationwide basis.
